Returns & Exchanges

At the Kurzgesagt shop, we want you to be completely satisfied with your stellar gear; if you are not happy with your purchase, you can return or exchange items within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original condition, unwashed, and in the original packaging to qualify for a full refund.

• 2.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 3.
  Pack and Ship

  Securely pack your items and attach the prepaid shipping label provided via the portal, then drop it off at your nearest carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-10 business days.